This post is a continuation of the sample checklist I introduced in my last post. Let’s look at items 8-14.
- Hardware Configurations
- All devices and features supported? Any compatibility issues?
- How was hardware configuration validated?
- Correct quantity and types of adapters, cables, and connectors?
- Correct power, plug, and receptacles configured?
- Firmware or microcode levels correct?
- Software Configurations
- All components at required version and level?
- Any maintenance to apply?
- Have new products been properly licensed?
- Network Configurations
- Any network address changes?
- Any required firewall changes?
- Connector and cabling components in place?
- Support Plans
- Warranty understood?
- Maintenance agreements in place?
- Procedures documented for obtaining technical support?
- Service Offerings
- Contract services required?
- Agreements (contracts, SOW) in place?
- Scheduling completed?
- Systems Management
- Backup/recovery plans in place?
- Problem management processes understood?
- Change management processes understood?
- Availability management process understood?
- Newly required tools in place or on order?
- Equipment Removal or Disposal
- Any components or parts to be returned to a 3rd party?
- Understand who handles packing, delivery, and transportation costs?
As I said, this is a sample of a generic checklist. It may seem like a list of obvious things. If so, that’s good. That’s the purpose of a checklist like this.
As Dr. Gawande says in his book, the function of a checklist is to be sure you get the “stupid stuff” right.